Hi !

Due to an account related matter, your Verizon services have been temporarily disabled. Sign in to restore your service.

In just a few easy steps you can

  • Sign In and pay your bill
  • Have service restored
  • Enroll in Auto Pay
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Please note that by using the one time pin option, a code will be sent to the mobile number or email address on file. Please select your communication method below.


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Please enter below the PIN sent to you via email or text.

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In order to keep your information safe please provide the information below to obtain a one time pin which will allow you to proceed.

Please enter following information for your account.

  • Why am I seeing this page?
  • Due to an account related matter, your access to the internet has been temporarily disabled.

    But we can help you get it enabled again in just a few easy steps. Just sign in so we can review your account records and explain what steps to take.

  • Is this Web page safe ?
  • Yes, this Verizon application adheres to strict security standards to ensure customers are protected.

    Also, any information you provide is encrypted and then transmitted using a secure Internet connection.

    Verizon understands how important your security and privacy are and we take every measure to ensure your information is safe. The information you provide when using any of Verizon's online services is subject to the Verizon Internet and Security Policies at Verizon.com/privacy.

  • How can I sign in?
  • To identify your account and sign in, you may provide one of the following:

    Registered Users
    - My Verizon User ID & Password*

    Registered or Unregistered Users
    - Customer Name*
    - Verizon Telephone Number*
    - Account Number* 
    - One Time PIN*

    *Zip code of your service address

Telephone No. Info

If your broadband service is charged to your Verizon phone bill you can enter the telephone number to which the charges are billed.
If you have High Speed Internet service you can enter the telephone number on which the service is installed.
If you do not have Verizon Voice service you can enter the Dedicated Data Line number associated with your High Speed Internet service.
Or, if you have given us your mobile phone number as your contact number you can enter your mobile phone number.

Verizon Account Number Info